Technology Training

This page contains resources used to train new students at Suffield Academy. However, anyone is welcome to review it to review the basics!

The tutorials below assume you've gone through our initial setup instructions, and that you can access your school email account. They also assume you've registered your computer and installed any updates provided by the school.

Tech Training Video

In the past we've provided in-person training to students, but this year we're delivering training via a video that covers these topics. Please watch the short 15-minute video below. Note that you'll need to be signed in to Microsoft in order to view this video. Note that some browsers may not display the video below due to security settings or you not being logged in; if the video doesn't appear you can go to the video's main page which will prompt you to log in if necessary.

The video touches on several topics new students need to be familiar with. If you need to review a specific topic, the links below will jump directly to that section of the video:

Getting On Wi-Fi

Once your laptop is registered and you've downloaded our software, you should be able to join our Suffield Auth network using your username (not your email; don't include the "@suffieldacademy.org" part) and password.

For other devices like phones, please see our Wi-Fi Configuration Profiles page. If you have consumer-grade devices (game consoles, speakers, lights), please see our IoT Wi-Fi instructions for manual connection to our limited-use network.

Getting Help

Have a question? Begin by checking out some of the other pages on this server, start.suffieldacademy.org. We have hints for accessing common programs, getting your devices connected to Wi-Fi, changing your password, and more.

If you're stuck and need help, you can send us an email. We have a special address: auto@help.suffieldacademy.org (you should also be able to type "Help" in the To field in Outlook, and this address will pop up). When you send a message you'll get an automatic reply right away, and a member of the department will follow up with you. Please try to include as much information as possible, such as error messages or things you've tried. That way, we can help you as efficiently as possible.

If your laptop is broken or not working, the department has computers available to loan. Send us a message and we'll work with you to diagnose the problem with your computer and give you a loaner if necessary.

Finding Us

You may need to visit us in person to drop off equipment or receive training. Our offices are in Memorial Building on the bottom floor. Our Help Desk is right in the center of the building, and is staffed during school hours.