Technology Guide for New Students and Faculty

This page is for newly-arrived students and faculty. It explains how to:

Before You Begin

To follow these instructions, please make sure that:

Change Your Password

Make sure you have your username and initial password. Students receive this information from the school (ask your parents if they received an email from Mr. Healy). Your username is your year of graduation followed by your initials and optionally a number (for example: 25abc-2). Your password is a random sequence of letters and numbers.

Using a web browser (e.g., Safari, Chrome, Firefox), go to the Password Changer page (the link will open in a new window so you can come back to this page). You should see a screen like the example shown here.

Enter your username at the prompt.

Enter your randomly-assigned password in the Old Password box.

Pick a new password for yourself. It must meet all the constraints listed on the page. Enter it in the New Password box, and then again in the Confirm New Password box. Click Submit when done.

If you receive an error message related to your input (initial password is wrong, or your new password doesn't meet the requirements), try again. If you have questions, ask a Technology Department member for help.

Once the system confirms the change, you may close the window. Your password is now set and you no longer need the temporary password.

Your password needs to sync to other systems before it can be used. Please note that it may take 2-3 minutes before you can log on to email using your new password. If you go on to the next step and are unable to log on, please wait a few minutes and try again.

Check Your Email

Microsoft Outlook is the email system used at Suffield Academy. Everyone is expected to check their email multiple times daily (once every 24 hours at a minimum), so please take a moment to make sure you can log in.

Open a web browser and navigate to this page:

Enter your complete email address (your username followed by and click Next

(Click any image to open a larger version in a new window.)

On the next screen, you should see an image of the school's seal (this helps verify that you aren't typing your password into a fake site). If the background looks correct, enter your password and click Sign in.

Please note that it can take a few minutes for your password to sync to Microsoft. If your password isn't working and you just changed it, please wait a few minutes and then try again. Typically the password syncs within 2 minutes, so if it still doesn't work after waiting that long you should use our password page to confirm your password.

If this is your first time using your account, you may be asked to provide a phone number. This is used to help secure your account if multi-factor authentication is enabled. If you do not have your phone with you at this time, you may cancel and you will be asked again at a later time.

You may be asked if you want to Stay Signed In on this computer. If this computer is not yours (e.g., it's a friend's, or one in a public location), you should click No. You should click Yes only if the computer is a personal device that you control.

You should now be on the main Office 365 screen. Click the Outlook icon that looks like this:

If prompted, select a primary language and timezone. Then click the Save button.

You should now arrive at your inbox in Outlook. You're ready to read and send email!

In addition to your inbox there is an important feature called Groups. Your inbox is for messages just to you, but groups are used to send messages to multiple people. Many school announcements are sent this way, so you should check your groups as well as your inbox or you might be missing important messages!

To show your groups, click the triangle icon next to the Groups item in your sidebar. A list of groups will appear, and you can click on them to read messages.

If you do a secondary click (hold the Control key and click on an Apple, or right-click on a PC) on a group name (such as All School Messages) a menu will appear. You can then choose Add to Favorites, which will cause the group name to appear at the top of your sidebar without needing to click on Groups. We recommend you do this with All School Messages and any other groups you access frequently.

Finally, you can choose Mark all as read from the same menu to "catch up" on unread messages from previous years that you don't need to review.

Wrapping Up

At this point, you have access to your school account! Be sure to check your school email regularly for important announcements and information from the school.

If your inbox contains a message from the Technology Department about registering your computer and you have your school laptop, you may proceed to our instructions for registering your computer and installing school-supplied software. If you don't have the email yet, check again later for instructions. If you don't have your laptop yet, save the email and you can follow the instructions once you get your computer.