Get Started at Suffield Academy!

This site helps members of the Suffield Academy community get started with the use of technology. Here, you'll find instructions for connecting to the network, installing software, and solving common problems.

New Students and Faculty

If you've just arrived on campus, please start with our Guide for New Students and Faculty. It will walk you through several of the tools below to get everything set up. You may return to this page once you've finished with the basics.

If You Still Need Help

If you ever need help, please visit the Technology Department on the first floor of Memorial Building, or e-mail us in the "Help" conference in FirstClass.

Technology Guide for New Students and Faculty

This page is the best starting point for new students and faculty members. It will show you how to set your password, install necessary software, and get into your email.

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Technology Guide for Returning Students

Students who are returning to Suffield Academy after summer vacation should follow these instructions to confirm their password and laptop setup.

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Technology Guide for New Staff

This page helps staff get their passwords changed and their email account set up.

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Registering Your Computer

This page shows you how to register your laptop with the school, and install our Managed Software Center application. In turn, this application will install any other software that you need at Suffield Academy.

Even if you've previously registered your computer, you can follow these instructions if you've re-installed it or upgraded to a new machine.

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Technology Training

This page contains a video introduction to key topics for new students. It also has pointers to other resources and ways to get help if you still have questions.

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Password Changer

This page lets you choose a new password for all Suffield Academy network applications. New users should use this to change their randomly-generated password to something they can remember.

You can also use this page to recover from a forgotten password.

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Wi-Fi Configuration Profiles

Apple laptops should be able to connect to our Wi-Fi after you've Registered Your Computer and run our software updates. If you have additional devices (a phone, Windows or Linux computer, AppleTV, etc.) this page can help you get it set up on our Wi-Fi network.

Note: some consumer devices (especially game consoles) are not compatible with this tool. See our IoT instructions for more information.

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IoT Wi-Fi

Follow these instructions to connect non-laptop/non-phone devices (game consoles, speakers, smart-home accessories, etc) to our campus wireless network.

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Resetting Wi-Fi Profiles

If you're unable to connect to Wi-Fi, but were able to connect previously, you may need to clear your Wi-Fi settings and try again. This is especially common after you've changed your password, as your computer may still be using a previous password when it tries to connect.

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Outlook on macOS

This page explains how to obtain and configure clients to access our email system (Microsoft Outlook hosted on O365).

These instructions are for the desktop version of Outlook, which is the best choice for school-owned machines and personal laptops.

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Outlook on the Web

This page explains how to obtain and configure clients to access our email system (Microsoft Outlook hosted on O365).

These instructions are for the web version of Outlook, which works from any computer with a web browser.

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Outlook Mobile

This page explains how to obtain and configure clients to access our email system (Microsoft Outlook hosted on O365).

These instructions are for installing Outlook on your mobile device (iOS or Android).

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Phone System Initial Setup

This page describes logging in to the web interface of our phone system. Here you can change your password and adjust other settings.

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Phone System Voicemail Setup

This page walks you through creating an initial voicemail name and outgoing message.

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Phone System Mobile App Configuration

Some users have access to our phone system using a mobile app on their smart phone. If you've received a Softphone Activation notice, follow these instructions to complete the setup process.

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Inviting Guests to Teams Meetings

If you need to invite someone to a Teams meeting who does not have a Suffield Academy email account, follow these instructions to invite them and allow them to join the meeting.

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Joining a Teams Meeting as a Guest

This article is for external constituents (parents, guests). If you have received an invitation to a Microsoft Teams meeting at the school, these instructions will show you how to download the necessary software and join the meeting.

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