Phone System Initial Setup

This page describes the process of logging in to your phone system account for the first time. We'll cover:

Before You Begin

To follow these instructions, you'll need the following:

Visit https://switchvox.suffieldacademy.org/

On the login screen, enter your 4-digit phone extension, and your phone system password (provided to you by the Technology Department).

Click the Sign in button.

(Click any image to open a larger version in a new window.)

Hover over the Features menu at the top of the screen.

Click on My Account in the menu that appears.

On this screen, you can change your account password and voicemail PIN. If you don't wish to change a password or PIN, leave the corresponding field blank.

Passwords must be at least 8 letters long and have a mixture of upper-case, lower-case, numbers, and punctuation.

Voicemail PINs are numeric only and may be as short as 4 digits.

If you wish, you may also add biographical information and upload a picture for your account.

Click the Save Account Information button when finished.

At this point, you've completed the initial setup and password changes!

Now that you're into your account, please make sure to set up your voicemail using our Voicemail Setup Guide.

If you use a mobile phone app with our phone system (most Faculty and some Staff), you may now configure your mobile app using our Mobile Client Setup Instructions.