Get Started at Suffield Academy!

This site helps members of the Suffield Academy community get started with the use of technology. Here, you'll find instructions for connecting to the network, installing software, and solving common problems.

New Students and Faculty

If you've just arrived on campus, please start with our Guide for New Students and Faculty. It will walk you through several of the tools below to get everything set up. You may return to this page once you've finished with the basics.

If You Still Need Help

If you ever need help, please visit the Technology Department on the first floor of Memorial Building, or e-mail us in the "Help" conference in FirstClass.

Technology Guide for New Students and Faculty

This page is the best starting point for new students and faculty members. It will show you how to set your password, install necessary software, and get into your email.

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Technology Guide for New Staff

This page helps staff get their passwords changed and their email account set up.

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Registering Your Computer

This page shows you how to register your laptop with the school, and install our Managed Software Center application. In turn, this application will install any other software that you need at Suffield Academy.

Even if you've previously registered your computer, you can follow these instructions if you've re-installed it or upgraded to a new machine.

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Wi-Fi

If you're looking to connect your device (laptop, phone, game console) to the school's Wi-Fi network, this page will help you get started.

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Outlook on macOS

This page explains how to obtain and configure clients to access our email system (Microsoft Outlook hosted on O365).

These instructions are for the desktop version of Outlook, which is the best choice for school-owned machines and personal laptops.

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Outlook on the Web

This page explains how to obtain and configure clients to access our email system (Microsoft Outlook hosted on O365).

These instructions are for the web version of Outlook, which works from any computer with a web browser.

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Outlook Mobile

This page explains how to obtain and configure clients to access our email system (Microsoft Outlook hosted on O365).

These instructions are for installing Outlook on your mobile device (iOS or Android).

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Phone System Initial Setup

This page describes logging in to the web interface of our phone system. Here you can change your password and adjust other settings.

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Phone System Voicemail Setup

This page walks you through creating an initial voicemail name and outgoing message.

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Wi-Fi with Mosyle

Apple laptops registered and enrolled with our Mosyle software should automatically connect to our Wi-Fi network. However, sometimes this process doesn't work or needs to be reset. Follow these instructions to do so.

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Wi-Fi Self-Installed Profiles

For devices that aren't managed by the school (phones, tablets, second computers, etc), you will need to install the settings for the school's Wi-Fi on your device. Follow these instructions to download and install our Wi-Fi settings.

Note: some consumer devices (especially game consoles) are not compatible with this process. See our instructions for consumer devices for more information.

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Wi-Fi for Consumer Devices

Follow these instructions to connect non-laptop/non-phone devices (game consoles, speakers, smart-home accessories, etc) to our campus wireless network.

Note: devices that can download and run software (phones, tablets, computers) should use our Wi-Fi Profiles method, which is more automated and results in a better connection.

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Installing Genea Mobile Access

Instructions for students and faculty to set up their phone to unlock doors.

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Hints for unlocking doors with your phone

Once you've installed Genea on your phone, these tips will help you unlock your door quickly and easily.

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Inviting Guests to Teams Meetings

If you need to invite someone to a Teams meeting who does not have a Suffield Academy email account, follow these instructions to invite them and allow them to join the meeting.

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Joining a Teams Meeting as a Guest

This article is for external constituents (parents, guests). If you have received an invitation to a Microsoft Teams meeting at the school, these instructions will show you how to download the necessary software and join the meeting.

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